Our Product Care Management service
covers the entire aftersales lifecycle—from technical support and diagnostics to repair, recycling, and disposal—ensuring your products are managed with care and precision.
Returns Management for consumer electronics
We specialise in refurbishing and repairing a wide range of consumer electronics, providing fast, reliable, and scalable solutions for businesses of all sizes.
A Full-Service Solution
Here’s how we can help your business:
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Logistics Management -
Screening & Diagnostics -
Electronics Repair
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Refurbishment -
Stock Management -
Bespoke Platform
What Sets Us Apart?
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Dedicated Industry Solutions
With extensive expertise in after-sales service, customer care,
and repairs, we’ve developed customised solutions for industries such as:- Manufacturers – Streamlined refurbishment processes.
- Network Carriers – Device management solutions.
- Distributors – Scalable reverse logistics support.
- Retailers – Customer-focused troubleshooting systems.
- Insurance Companies – Claims management.
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Certified Engineers
We operate accredited repair centres where all engineers are fully certified to evaluate, repair, and quality-check every device.
Our services include:
- Depot Repair Services – Centralised repair and refurb hubs.
- Repair Management Services – Tracking and reporting tools.
- Certified Refurbishment – Restoring devices to like-new.
- Accredited Service Centres – Meeting the highest standards.
- Advanced Diagnostics – State-of-the-art precision repairs.
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We provide dedicated tools and systems to help businesses manage customer service requests quickly and efficiently. Our solutions include:
- Device Troubleshooting Tools
- Repair Booking & Tracking Systems
- Web Self-Service Portals
- Call Centre Solutions
- Repair Avoidance Tools