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Help Center
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Repair Request
Repair Request
Will you factory reset my device during the repair?
How do i cancel a repair request?
How long does the diagnostics stage typically take once my item arrives?
What do i do if my device exhibits the same fault after it has been repaired?
Can you install parts I supplied?
How long will the repair process take?
How can I request a warranty repair?
What is the repair process?
What if I cancel my repair?
What happens if the repair is going to cost significantly more than the estimate?
Do I need to clear all data before sending phone to you?
Do you offer express service or same day repair?
You have ordered parts for my repair when will they arrive?
Does the Sim card need to be in the phone when sent for repair?
Do you offer any warranty for your repairs?
How long will it take to get my item repaired?
What does the status “awaiting to check-in” means?
How do I request a repair when I have no mobile phone number?
What is the turnaround time?
