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Shipping
Shipping
How long does it take to deliver to you and back?
When will i receive dispatch details and a tracking id?
Will my item be insured against damage or loss during transit?
What info do I need to put in the parcel with my device?
Do I need to send my charger with the device?
What if no walk-in store is nearby and my item is too large or too heavy to send?
What if the Post Office refuse my parcel because of their weight?
Do I need to send any accessories, games or power supply?
What courier do you use for the shipping?
What is the mailing address and do you have prepaid labels?
Can I pick up from the Post Office I drop it off at?
What if I cannot print the free post label sent be email?
Do you ship to my country?
What shipping method you use and how much does it cost?
Does the Sim card need to be in the phone when sent for repair?
Do you send packaging for me to send it to be repaired?
Do I need to include any lead and remote control so you can switch it on?
What if my parcel was not delivered as there was nobody in?
My parcel arrived damaged – what should I do?